Cancellation Policy

Room only reservations made via this website must be cancelled 48 hours prior to arrival to avoid a cancellation charge of the first night room rate and must be cancelled online. Click here to cancel your reservation. During high travel periods and special events, reservations must be cancelled 30 days prior to arrival to avoid a cancellation charge of the first night room rate.

For reservations with confirmation numbers beginning with SSH-, please contact the hotel directly to cancel your reservation 48 hours prior to arrival.

Discover the Aloha Spirit


When you visit Hawaii with eyes and heart open, the Aloha Spirit will find you; warming and welcoming even more than the sun and sandy beaches. This is when you discover the true beauty of these islands and of its people. And when you realize that there really is no place like Hawaii.

Aloha and mahalo.